Looking to return or exchange?
We want to be happy, so we make it easy. Just have your order number in hand, You'll find it in the email you received when you placed your order at Satorisan. Here we go!
Our return and exchange policy
Need more information?
You have 30 days to request a return or exchange.
The return will cost €10 for the following countries: France, Austria, Denmark, Finland, Estonia, Lithuania, Slovenia and the Czech Republic.
Changes are free or charge. However, if you wish to return the exchanged product, we will deduct 5.00 € from the refund. This charge will also be added to countries where returns are not free of charge.
No exchanges are allowed on Honest Sales products due to limited stock.
Please note that the products must be returned in perfect condition, keeping their box, labels and all the accesories.
Please note that if you wish to change your size and you have used discount code, you will need to contact us to let you know how to proceed.
Still have question?
You can check all the details here Send us an email:
Send us an email: hello@satorisan.com
Call us: +34 961 105 022
Monday - Friday: 9:00 AM - 6:00 PM CEST